Although she loves Christmas, Santa’s elf Christine (Summer Glau) wonders if there could be more to life than making toys in the North Pole. When Santa receives an emergency wish from a little boy in Los Angeles, he puts Christine on a special assignment, sending her to L.A. to give the VanCamp family—mom Sara (Eva La Rue), dad Scott (Dan Gauthier), and their two kids Ally (Izabela Vidovic) and Will (Mason Cook)—a holiday wake-up call. Will Christine fail her assignment and be sent back to the North Pole for good, or will the VanCamps come to their senses about the meaning of Christmas?
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| Directing | Bradford May | Director |
| Writing | Abbey Cleland | Writer |
| Writing | Bob Sáenz | Writer |
| Editing | Craig Bassett | Editor |
| Art | Linda Louise Sheets | Set Decoration |
| Costume & Make-Up | Michael Spezzano | Makeup Department Head |
| Production | Amanda Phillips | Co-Executive Producer |
| Production | Randy Pope | Co-Executive Producer |
| Camera | Maximo Munzi | Director of Photography |
| Costume & Make-Up | Evan Waters | Costume Design |
| Writing | Abbey Cleland | Story |
| Production | Lincoln Lageson | Producer |
| Production | Larry Levinson | Executive Producer |
| Art | Scott H. Campbell | Production Design |
| Art | Vahn Armstrong | Art Direction |
| Directing | Dora Hopkins | Script Supervisor |
| Sound | Lawrence Shragge | Original Music Composer |
