When he hears talk radio host Fran Ambrose discussing the topic of matricide, Norman calls in under a false name to tell his story.
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| Directing | Mick Garris | Director |
| Writing | Robert Bloch | Characters |
| Writing | Joseph Stefano | Writer |
| Crew | Allen Robinson | Stunt Double |
| Crew | Lex D. Geddings | Stunts |
| Crew | Marc Banich | Special Effects |
| Crew | Richard Lee Jones | Special Effects |
| Crew | Glenn R. Wilder | Stunt Coordinator |
| Crew | Doc Duhame | Stunt Coordinator |
| Crew | Kim Zimmerman | Stunts |
| Crew | Amy Stephen Wilder | Stunts |
| Sound | Graeme Revell | Original Music Composer |
| Sound | Bernard Herrmann | Music |
| Production | Hilton A. Green | Executive Producer |
| Editing | Charles Bornstein | Editor |
| Production | Les Mayfield | Producer |
| Production | George Zaloom | Producer |
| Production | Alan Duncan Ross | Co-Producer |
| Camera | Rodney Charters | Director of Photography |
| Production | Melvin Johnson | Casting |
| Art | Michael Z. Hanan | Production Design |
| Art | Mark Zuelzke | Art Direction |
| Crew | Tony Gardner | Makeup Effects |
| Costume & Make-Up | Janeen Davis | Makeup Artist |
| Costume & Make-Up | Tony Gardner | Makeup Artist |
| Costume & Make-Up | Janeen Schreyer | Makeup Department Head |
| Costume & Make-Up | Brian Penikas | Special Effects Makeup Artist |
| Art | Douglas A. Mowat | Set Decoration |
| Costume & Make-Up | Mary Ellen Winston | Costume Design |
| Sound | Susan Kurtz | Sound Effects Editor |
| Sound | Henri Lopez | Sound Mixer |
| Sound | Albert Romero | Sound Recordist |
| Sound | John Stacy | Supervising Sound Editor |
| Sound | Kyle Wright | Sound Editor |
