After a three-year hiatus from a full performance, and with concert venues shut down due to the pandemic, Bieber delivers an electrifying show to close out 2020 on the rooftop of the Beverly Hilton Hotel for 240 invited guests—and millions of fans across the globe watching via livestream. The film follows Bieber and his close-knit team in the month leading up to the show, as they rehearse and construct a monumental stage while adhering to strict health and safety protocols. The film also captures personal, self-shot moments between Bieber and his wife Hailey.
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| Directing | Michael D. Ratner | Director |
| Production | Michael D. Ratner | Producer |
| Production | Tony Carey | Line Producer |
| Production | Casey Cho | Production Supervisor |
| Production | Nick DeMoura | Co-Executive Producer |
| Production | Rick Faigin | Co-Executive Producer |
| Production | Jules Ferree | Co-Executive Producer |
| Production | Jillian Halterman | Co-Executive Producer |
| Production | Rory Kramer | Co-Executive Producer |
| Editing | Vicky Lim | Editor |
| Editing | Tom Watson | Editor |
| Editing | Paul Little | Editor |
| Editing | Paul Greenhouse | Editor |
| Production | Scooter Braun | Executive Producer |
| Production | Justin Bieber | Executive Producer |
| Production | Allison Kaye | Executive Producer |
| Production | Scott Manson | Executive Producer |
| Production | Jennifer McDaniels | Executive Producer |
| Production | Kfir Goldberg | Producer |
| Production | Andy Mininger | Producer |
| Camera | Graham Mason | Digital Imaging Technician |
| Production | Chiara Basile | Production Assistant |
| Production | Sherry Frugé | Production Accountant |
| Production | Jayson Salomon | Production Coordinator |
| Production | Tannis Turrentine | Production Assistant |
| Camera | Justin Bieber | Camera Operator |
| Production | Scott Ratner | Producer |
